We're coming up to that time of year…our First Anniversary! And to celebrate, we're giving away an extra hour of help desk support with every Package A or Package B sold. Simply mention "Happy Birthday" when ordering to be eligible for the offer. Offer ends 29/12/15.
Phishing scam alert! There seems to be a phishing scam associated with Dropbox going around.
If you get an e-mail from someone you know (or maybe don't know) with a heading that tells you they have sent you something from Dropbox, delete it! The e-mail requires you to enter your name and password to access the document with the aim of getting your account 'keys' - your username and password.
1.This is a phishing scam designed to get your password details. 2. Never hand over password account details to open documents.
3. Always log in to an account through your browser. e.g. www.gmail.com, never through an e-mail that is offering you access.
4. If you have mistakenly handed over account names and password details, change your password ASAP.
If you need any assistance with managing security online, contact us today.
Scammer alert! We've recently heard stories from clients that scammers purporting to be from Microsoft,Telstra, anti-virus companies etc are calling seniors to tell them that their computer has been hacked or has a virus, and offering to remove the virus for a fee. Hang up immediately!! These are scams designed to extract money from vulnerable seniors who often have no means of detecting whether their computer is infected or not.
Never give them money, whether it be by credit card or otherwise.
We've also heard stories of anti-virus companies calling and offering to install 'free' anti-virus software for a fee. Again, hang up!! Often the anti-virus software comes at a cost. Whether its a costly charge at the end of the free period, or them knowing that your virus protection has run out you can be targeted.
Our customers have the comfort of knowing they can call us to get us to check their device. In all cases, the device has been virus free. Our customers simply say "my computer is being looked after by someone else thank-you" and hang up.
There is good free anti-virus software available, but seniors should always use a trusted source to install it, whether it be a family member, a good friend, or us.
To prevent a caller from getting access to your computer, do not open their e-mails or other e-mails from sources purporting to be a company telling you that you have a computer virus. Don't click on links in any e-mails opened and don't touch screens that may pop-up 'alerting you to virus's. Turn the computer off straight away and re-start. And we repeat, never ever hand over money.
If the message is still there when you re-start, call your trusted source and ask them to talk you through the best way to remove it.
If you or a loved one has been the victim of a scam, please report it to the ACCC Scamwatch information centre on 1300 795 995. You can also sign up to alerts through the ACCC Scamwatch website: https://www.scamwatch.gov.au/
As featured in the Tech section of The Sunday Age: Facebook just got old - how seniors are learning to log on.
Help a senior in need access digital skills by supporting our 2 for 1 offer with a twist.
Starting 5 September (The International Day of Charity) until 1 October (The International Day of the Older Person) we are aiming to donate 200 internet training packages to a senior in need.
We are working with community organisations to identify seniors who can benefit from using IT to have more frequent interactions with their support networks using technology such as Skype, e-mail and social media. We have seniors who are ready and willing to take the plunge, so we’re looking for generous people to help us make it happen.
When you purchase a service for yourself or a loved one from our store, we will donate a service to a senior in need, so your purchase will trigger the donation. Training packages make great birthday or Christmas gifts, or maybe an early Christmas gift so that they can Skype family or friends overseas on Christmas Day.
We're aiming to give away 200 free services, but we need your support to make it happen.
We're also collecting donated iPads which we will donate to seniors who don't have a device. If you'd like to donate an iPad, contact us today!
#payitforwardseptember #socent CBS Social Entrepreneurship
Do you have a pre-loved iPad sitting around gathering dust? In a few weeks' time, to coincide with the International Day of Charity, we'll be launching a campaign to donate 200 of our MyS4S internet training services to seniors in need. It would be wonderful to be able to provide them with some donated hardware too. Please message us through FB or via firstname.lastname@example.org and we can arrange to collect.
Thanks Nick McDonald of Prestige Inhome Care for supporting our service and getting the word out!
Competition for internet customer share is heating up and as a consequence ISP's are offering some really good deals right now. We've found a great deal for ADSL2+ unlimited broadband for only $29.90 per month with Dodo. There's never beet a better time to get your favourite senior online!
We're thrilled and honoured to announce that we will be based at Monash University's Caulfield campus (H Block).
As part of our social mission to create work opportunities for young people, Monash IT students will be offered part-time employment opportunities as our junior trainers.